Refund policy

Returns We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition as received.

To initiate a return, please contact us at info@thermareliefireland.com with your order number and reason for return. We will respond within 1–2 business days with next steps.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days. Our 30-day guarantee means if you're not happy for any reason, you'll get your money back — no hassle.