Returns & Refunds

Returns & Refunds Policy

At Therma Relief, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

✅ 30-Day Money-Back Guarantee

We offer a full 30-day money-back guarantee on all orders. If you're not satisfied for any reason, simply contact us within 30 days of receiving your order and we'll arrange a refund.

📋 How to Return

  1. Email us at info@thermareliefireland.com with your order number and reason for return.
  2. We'll respond within 24 hours with return instructions.
  3. Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.

📦 Conditions

  • Items must be returned in their original condition and packaging.
  • Returns must be initiated within 30 days of delivery.
  • We cover return shipping costs for faulty or damaged items.

❓ Questions?

Contact us at info@thermareliefireland.com — we reply within 24 hours.