Frequently Asked Questions

Everything you need to know before you buy.

Orders to Ireland typically arrive within 2–5 business days. You'll receive a tracking link by email once your order has been dispatched.
Yes! We deliver across the UK including England, Scotland, Wales and Northern Ireland. UK delivery typically takes 3–7 business days.
Once your order is dispatched, you'll receive a tracking link via email. You can use this to follow your order every step of the way.
We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us within 30 days of receiving your order for a full refund.
Simply plug in or charge your device, select your preferred heat setting, and apply to the affected area for 15–20 minutes. Always follow the instructions included with your product.
Most Therma Relief products charge via USB-C. A full charge typically takes 2–3 hours and provides up to 2 hours of continuous heat therapy.
Yes. All payments are processed through Shopify's secure checkout with SSL encryption. We accept all major credit cards, Apple Pay and Google Pay.
If your product arrives damaged or develops a fault, contact us immediately and we'll arrange a replacement or full refund at no cost to you.
Heat therapy increases blood flow to the affected area, helping to relax muscles, reduce stiffness and ease discomfort. It's a trusted, drug-free method for managing everyday pain and tension.
Yes, our products are designed for daily use. We recommend sessions of 15–20 minutes at a time for best results.

Trusted By Customers Across Ireland & The UK

Real customers. Real relief.

"Perfect after training and long work days. I use it every evening now."

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Conor

Cork

"My neck feels so much better after working from home all week."

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Sarah

London

"Bought one for my dad and now the whole family uses it. Brilliant product."

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Emma

Galway

"I was sceptical at first but the heat therapy really works. My shoulder feels great."

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Liam

Dublin

"Fast delivery and the product is exactly as described. Very happy with it."

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Niamh

Belfast

"Perfect for my back after long shifts. I recommend it to everyone at work."

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James

Manchester

4.9/5 Average Rating
2,000+ Happy Customers
30-Day Money Back Guarantee